Solid LED but offline = could be stuck mid-boot or can't reach controller. Make sure the device is getting power and try a reboot. The switch port might. If your UniFi Access devices (e., Access Control Hub or Access Reader) are constantly or intermittently offline, follow the steps below sequentially to diagnose and resolve the issue. Update your UniFi OS, Access application, and Access devices to the latest versions for the newest features and. A switch failure can result from several issues, including: Power Supply Issues – Switch not powering on or experiencing power fluctuations. Faulty Ports or Cables – Damaged Ethernet cables or non-functional ports. If the controller doesn't hear back within a certain window, usually 1 to 2 minutes, it marks the device as offline. FW is not blocking traffic to. If you have physical access to the switch, it can save time to look at the port LEDs which give you the link status or can indicate an error condition (if red or orange).
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